Welcome to Chic Warp Sales! These Terms and Conditions outline the rules and regulations for using our website and purchasing our buttery-soft wardrobe essentials.
By accessing www.chicwarp.com, you agree to these terms in full. If you disagree, please refrain from using our website.
1. Our Customers
Chic Warp Sales caters to style-conscious women worldwide (excluding certain parts of Asia and remote regions) who appreciate:
- Minimalist, versatile basics for capsule wardrobes
- High-quality fabrics with exceptional comfort
- Effortless shopping experiences
2. Website Use
User Obligations
- You must be at least 18 years old or have parental consent
- Provide accurate account information
- Not use our site for unlawful purposes
- Not attempt to gain unauthorized access to our systems
Intellectual Property
All content on this website (images, text, designs) is property of Chic Warp Sales and protected by copyright laws. Unauthorized use is prohibited.
3. Products & Services
Product Descriptions
We take care to accurately describe our:
- Dresses & Jumpsuits
- Long Sleeve Tops
- Pants
- Short Sleeve Tops
- Shorts & Skirts
- Sports Bras
Colors may vary slightly due to monitor settings. Fabric content and care instructions are included with each product.
Hygiene Considerations
Sports bras are final sale unless defective, due to hygiene reasons.
4. Orders & Payments
Order Process
- Add items to cart
- Proceed to checkout
- Enter shipping/billing information
- Select payment method
- Review and confirm order
Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All transactions are processed securely. We never store your full payment details.
Order Confirmation
You’ll receive an email confirmation once your order is placed. This constitutes our acceptance of your order.
5. Shipping Policy
Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays).
Shipping Options
- Standard Shipping ($12.95): via DHL/FedEx – 10-15 business days after shipping
- Free Shipping: via EMS for orders over $50 – 15-25 business days after shipping
Delivery times are estimates, not guarantees. We don’t ship to certain Asian regions and remote areas.
6. Returns & Refunds
Return Policy
- 15-day return window from delivery date
- Items must be unworn, unwashed with tags attached
- Original packaging required
- Sports bras are final sale (except defects)
Return Process
- Email [email protected] with order details
- Wait for approval and instructions
- Ship items back
- Receive refund upon inspection (3-5 business days)
Refund Details
- Original shipping fees non-refundable
- US customers: Free returns with prepaid label
- International customers: Customer pays return shipping
7. Liability & Disputes
Product Liability
Chic Warp Sales is not liable for:
- Incorrect care leading to product damage
- Minor variations in color or texture
- Delays caused by shipping carriers
Damaged Items
Contact us within 48 hours of delivery with photos of damaged items for replacement/refund.
8. Privacy
Your privacy is important. See our separate Privacy Policy for details on data collection and use.
9. Changes to Terms
We may update these terms periodically. Continued use of the site constitutes acceptance of changes.
10. Contact Us
For questions about these Terms:
Chic Warp Sales2531 Prestwick Avenue
Concord, US 94519
Email: [email protected]
